Eagle Crest Apartments
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About Eagle Crest Apartments
Eagle Crest Apartments delivers residential housing in Galloway, Ohio, providing living spaces through a property management company operating under the BRG Apartments portfolio. The community maintains a 4.1-star rating drawn from 93 resident reviews, with office hours spanning Monday through Friday from 9 AM to 5:30 PM. The complex serves the greater Columbus metropolitan area, including surrounding neighborhoods in Franklin County.
The property distinguishes itself through consistent amenity maintenance and responsive resident services. Website features highlight an interactive community map, detailed floor plans, and digital access to the eBrochure for prospective tenants. The on-site team handles lease inquiries, move-in coordination, and ongoing resident communication through multiple channels including phone and online resident portals.
Resident feedback reveals varied experiences with maintenance responsiveness. One reviewer described a 15-day delay in addressing bathroom and dryer duct requests, while others praised specific team members like Zach for recent operational improvements. Long-term residents note 11-year tenancies with generally positive staff interactions, though some cite inconsistencies in maintenance scheduling and preventive treatments.
What Customers Say
Three of eight reviewers praise maintenance responsiveness and staff interactions, while two negative reviews cite missed appointments and unresolved maintenance requests beyond 15 days. Positive reviews mention specific team members by name and highlight pest control consistency.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–5:30 PM |
| Tuesday | 9 AM–5:30 PM |
| Wednesday | 9 AM–5:30 PM |
| Thursday | 9 AM–5:30 PM |
| Friday | 9 AM–5:30 PM |
| SaturdayToday | Closed |
Services
Residential Leasing
Apartment units available for rent with various floor plan configurations to suit individual needs.
Amenity Access
Community amenities including pool, dog walking paths, and children's play areas for resident use.
Pest Control Services
Regular preventive pest treatment scheduled every few months to maintain resident comfort.
Maintenance Requests
On-site maintenance team handling repairs including plumbing, appliances, and dryer duct cleaning.
Resident Portal
Online platform for residents to log in, submit requests, and access community information.
Move-In Coordination
Assistance with apartment readiness, keys, and onboarding for new residents.