J & R Heating
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About J & R Heating
J & R Heating operates as a heating contractor serving Garrettsville and surrounding Portage County communities in Ohio. The business maintains a 4.6-star average rating across 11 homeowner reviews, indicating generally positive service experiences alongside notable customer concerns. Prospective clients should note the limited public information currently available, as the business does not maintain a website or listed working hours.
With no website or online portfolio available, prospective customers have limited ability to evaluate the business's technical specializations or equipment partnerships through digital channels. This means initial consultation requires direct phone contact to discuss specific heating system needs, brand preferences, and service capabilities.
Customer reviews reveal starkly contrasting experiences. Alicia Edwards described an incredibly thorough experience purchasing a new furnace, noting the team explained every detail and made her feel comfortable with her purchase after another company quoted an unreasonably high price. Conversely, Adam Geers described a two-time failure experience involving a promised same-day visit that never occurred and subsequent refusal to service a 2016 electric furnace he originally installed. These reviews suggest significant variability in responsiveness and service commitment.
What Customers Say
2 reviews show extreme divergence: one 5-star review praises thorough explanations and fair pricing, while one 1-star review cites a no-show appointment and refused service on equipment the business originally installed.
Services
Heating System Installation
New furnace and heating system installation for residential properties, with one reviewer purchasing a new furnace through the business.
Heating System Repair
Diagnostic and repair services for various heating systems, though responsiveness varies based on customer reviews.
Furnace Maintenance
Routine maintenance services to keep heating systems operating efficiently through the winter season.
Heat Pump Service
Service and repair for heat pump systems, though specific brand specializations are not publicly documented.
Emergency Heating Repair
Same-day repair requests may be accommodated, though one review indicates same-day promises did not result in actual service.
System Diagnostics
Professional assessment and diagnosis of heating system issues with detailed explanations provided to homeowners.
Indoor Air Quality Assessment
Evaluation services for overall air quality concerns, though specific IAQ product offerings are not publicly documented.