Westfall Plumbing & Heating

Westfall Plumbing & Heating operates as a plumbing contractor in Greenville, Ohio, holding a 3.5-star rating derived from 13 customer reviews. The business serves residential clients throughout the Greenville area and surrounding communities in Darke County. While the company lacks an operational website, prospective customers can reach the office directly at (937) 548-2530 to inquire about available services and scheduling availability. Reviewers document mixed experiences spanning emergency repairs, fixture replacements, and routine plumbing maintenance.

The contractor demonstrates capacity for responsive service, with one reviewer noting same-day appointment availability and rapid problem resolution. Positive feedback highlights fair pricing structures and professional technician conduct during service calls. However, several reviewers raise concerns regarding billing practices, with specific instances of quoted prices significantly exceeding estimates provided by competing contractors. Customer service interactions at the front desk receive inconsistent commentary across reviews, ranging from descriptions of helpful exchanges to reports of dismissive exchanges. The business does not appear to participate in manufacturer rebate programs or offer documented workmanship guarantees based on available review content.

Customer narratives reference a technician named Mike, who receives recognition for diagnostic skill and efficient repair execution. One reviewer describes same-day service during an urgent situation, with the technician identifying the problem quickly and completing repairs at a reasonable price point. Another customer narrative references Mike and his wife collaborating on plumbing work, describing the team as knowledgeable and professional. Negative reviewer experiences include reports of additional labor hours added to final invoices and instances where the company did not confirm scheduled appointments. These accounts suggest variability in service delivery and communication practices.