S&S Heating, Cooling & Sheet Metal, Inc.

S&S Heating, Cooling & Sheet Metal, Inc. is an HVAC contractor based in Hinckley, Ohio. The business holds a 4.7-star average rating across 114 customer reviews, reflecting consistent service quality over years of operation. The company maintains standard weekday hours from 8 AM to 4:30 PM Monday through Friday, with Saturday and Sunday reserved for emergency callbacks. Serving the Hinckley area and surrounding communities, the team handles residential heating and cooling equipment, from new system installations to routine maintenance and repairs. The phone number for service requests is (440) 496-7304.

Customer reviews reveal several distinguishing service qualities. Multiple reviewers describe Mark, a technician who arrived same-day during extreme summer heat to assess failing AC equipment. In at least one instance, the team refilled coolant as a courtesy to keep residents comfortable while scheduling full replacement. Reviewers repeatedly mention transparent pricing, professional crew conduct, and thorough cleanup after installation work. Long-term customers spanning two and three decades cite the company as their go-to service provider, suggesting reliable follow-up and ongoing maintenance relationships.

Specific customer scenarios illustrate service depth. During a heat wave, Emily Galish described Mark arriving quickly, explaining all options, and providing temporary cooling assistance until replacement could be scheduled. Francesca Neculai's review details a complete heating and cooling system replacement managed from office consultation through installation, with immediate noticeable equipment quality. Shirley Lung's account emphasizes availability and honest work over a 20-year service relationship. One negative review from Mr O cites a diagnostic fee dispute, the only criticism across available feedback.