Universal Heating & Cooling of Kettering

Universal Heating & Cooling of Kettering operates from an office at 982 Senate Drive in Dayton, Ohio, and serves homeowners in Huber Heights, Centerville, and the surrounding Dayton area. The company holds a 3.5-star rating drawn from 32 customer reviews, reflecting a mix of experiences across the portfolio of heating, cooling, and plumbing services they provide. Their availability stands out: they maintain 24-hour coverage every day of the week, including weekends and holidays, which addresses the reality of HVAC failures that never arrive at convenient moments.

The contractor differentiates itself through a $0 service call fee structure that eliminates the upfront diagnostic charge many competitors apply. This policy applies during standard business hours, and membership program participants receive the waiver for after-hours and emergency calls as well. The website references more than four decades of experience in the field, though the specific founding year is not listed. Their service menu spans traditional heating and cooling system work alongside plumbing services, suggesting a multi-trade business model capable of handling interrelated household failures.

Customer reviews name specific technicians and describe concrete scenarios. Scott appears in multiple reviews as the professional who performed AC maintenance before summer, explained pricing before beginning work, and identified a water leak during a routine inspection that triggered immediate plumbing follow-up. One reviewer noted that another company had recommended $2000 in repairs, but a second opinion from this contractor revealed the work was unnecessary. However, not all experiences are positive: one customer reported a missed appointment with no communication, and another described installation problems and unresponsive follow-up after a system did not function properly.