Wright Heating and Cooling

Wright Heating and Cooling has operated as a fourth-generation family business in Kent, Ohio for more than 70 years, carrying state license number 18446. The company maintains a 4.8-star rating across 304 customer reviews and serves Portage County along with surrounding communities including Kent-Ravenna, Hudson-Twinsburg, and Cuyahoga Falls-Tallmadge. This depth of local tenure means the business has navigated multiple heating and cooling technology shifts, from early forced-air systems to today's smart thermostat era. Homeowners in this region face lake-effect snow loading winters and humid summer cooling demands that test even well-maintained equipment.

The company holds two manufacturer designations that distinguish it from standard HVAC dealers: Carrier (a major residential and commercial equipment brand) and Mitsubishi Electric as a Diamond Contractor for ductless variable-speed heat pump systems. Wright Heating and Cooling also installs indoor air quality solutions including zoning systems, whole-home humidifiers, and smart thermostat integration. Their showroom displays equipment options so customers can see components before committing to a replacement. The company maintains active community involvement through the Kent Area Chamber of Commerce, Rotary Club of Kent, and sponsor relationships with organizations including the Alzheimer's Association and Boy Scouts of America.

Customer reviews name specific technicians and scenarios that illustrate service approach. Technician Tony recently completed a furnace replacement for a homeowner whose heat exchanger cracked and leaked carbon monoxide, completing the installation quickly while explaining each step to ease the customer's concerns. Another reviewer, JT Westbrook, described technician Eric diagnosing a humidifier issue across multiple visits when software complications delayed the repair, with Eric spending extra time tracing faulty voltage to a control panel and relay switch to complete the fix.