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About WKD Backflow and Plumbing LTD
WKD Backflow and Plumbing LTD operates as a plumbing contractor serving Lakewood, Ohio, and maintains a 4.5-star rating drawn from 41 customer reviews. The business specializes in residential plumbing repairs, with customers consistently noting the technician's willingness to diagnose underlying issues rather than applying temporary fixes. Lakewood homeowners have called upon this contractor for leak detection, toilet repairs, sink maintenance, and water heater replacements. The company responds to service requests and accommodates customer scheduling constraints, working within availability windows that accommodate busy professional schedules.
Customer feedback highlights a diagnostic approach that traces problems to their source. One reviewer described how the technician followed a sink issue all the way down to the basement to resolve the root cause rather than addressing only the visible symptom. Another mentioned the technician made multiple parts trips to ensure a same-day toilet repair was completed properly. The service model emphasizes thoroughness and follow-through, with technicians explaining findings and repair requirements to homeowners before proceeding with work.
Named technicians appear frequently in positive reviews. Wade has handled leak repairs from upstairs showers leaking into downstairs ceilings, kitchen sink issues, and general plumbing diagnostics. Reviewers describe him as patient when explaining problems and committed to timely resolutions. The customer stories reflect a priority on communication and educational transparency during service calls, with technicians ensuring homeowners understand what was found and what repairs required.
What Customers Say
41 reviews yield a 4.5-star average, with technicians named in every positive review. Reviewers consistently mention same-day service, multiple parts trips to complete repairs in one visit, and diagnostic thoroughness that traces problems beyond visible symptoms.
Services
Leak Detection and Repair
Diagnosing and fixing leaks from showers, sinks, and pipes that may travel between floors.
Toilet Repair and Replacement
Toilet diagnostics, same-day repairs, and sourcing parts across multiple trips when needed.
Sink and Drain Services
Sink repairs including drain cleaning and tracing issues to underlying plumbing in basements.
Water Heater Services
Assessment, repair, and replacement of water heaters, with same-day service availability.
Diagnostic Plumbing
Thorough problem identification that traces issues to their source rather than surface symptoms.