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Claim Your Free PageAbout Nelson's Plumbing
Nelson's Plumbing operates as a licensed plumbing contractor serving Logan, Ohio and surrounding Hocking County communities. The business holds a 4.1-star average rating derived from 13 customer reviews, reflecting a generally positive service record. Staffed by technicians who demonstrate respect for client residences and maintain code compliance, the company handles both routine maintenance and more involved installation projects. Customers describe interactions with knowledgeable team members who provide upfront assessments and honor commitments made during initial consultations.
Customer feedback consistently highlights four distinguishing qualities: punctual arrival, transparent pricing, thorough explanations, and willingness to address follow-up concerns without additional charges. Several reviewers who contacted the business for tankless water heater installations reported fair cost estimates and professional craftsmanship. The negative reviews center around communication gaps rather than work quality, with two clients noting missed callback attempts. This pattern suggests operational challenges in office coordination rather than field performance issues.
Specific customer scenarios reveal successful outcomes across varied jobs. One client mentioned a tankless hot water heater installed at a remote cabin property, while another described repeated use over multiple years without declining service quality. Reviewers use phrases like 'best plumbers I have dealt with in three states' and 'hands down' best in the area, indicating sustained performance rather than isolated successes.
What Customers Say
Five of eight detailed reviews award five stars, citing fair pricing, knowledgeable service, and respect for property. Negative feedback centers exclusively on communication failures: two reviewers report missing callback responses and one mentions a disconnected phone number, suggesting office management challenges rather than field service deficiencies.
Services
Plumbing Installation
Complete installation of plumbing fixtures including water heaters, tankless units, and piping systems for new construction or renovation.
Plumbing Repair
Diagnosis and repair of leaks, clogs, and malfunctioning fixtures using professional techniques.
Water Heater Services
Installation, maintenance, and replacement of traditional and tankless water heating systems.
Drain Cleaning
Clearing of blocked or slow-draining pipes using appropriate tools and methods.
Fixture Replacement
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