Answer Heating & Cooling, Inc.

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About Answer Heating & Cooling, Inc.
Answer Heating & Cooling, Inc. operates as a heating contractor serving Lorain, Ohio from a physical location at 2701 Broadway. The business holds a 3.6-star average rating derived from five verified customer reviews. Service hours extend across the standard workweek, Monday through Friday from 8 AM to 5 PM, with Saturday and Sunday reserved for pre-scheduled emergencies. The contractor maintains a presence in the Lorain area code 440, serving residential clients who require furnace, air conditioning, and complementary heating solutions.
The company distinguishes itself through a diverse portfolio of heating technologies spanning conventional forced-air furnaces, central air conditioning systems, geothermal installations, radiant heating applications, and heat pump configurations. This breadth of expertise allows the contractor to address varied residential heating requirements rather than limiting service to a single technology category. The business does not publicly advertise specialized certification programs, manufacturer rebates, or extended workmanship warranties on its primary web pages.
Customer experiences documented in verified reviews reveal specific service scenarios. One reviewer described a same-day response during a residential cooling emergency, with the technician arriving promptly to restore air conditioning functionality after the reviewer returned home to find the system non-operational. Another client referenced the contractor's ongoing management of a boiler system, describing the team as prompt, courteous, and fair in their service approach. A third reviewer noted timely resolution of system issues resulting in restored air conditioning. One customer expressed that service quality could be improved, representing the sole divergence from otherwise positive feedback.
What Customers Say
Four of five reviewers awarded five-star ratings, with specific praise for same-day emergency response, boiler system expertise, and courteous service. One reviewer cited service quality as an area for potential improvement.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| SaturdayToday | Closed |
Services
Furnace Installation & Repair
Conventional forced-air furnace services including new installation, component repair, and system diagnostics for residential homes.
Air Conditioning Services
Central cooling system installation, repair, and maintenance covering residential air conditioning needs.
Geothermal Systems
Ground-source heat pump installation and related services for energy-efficient heating and cooling.
Radiant Heating
Radiant floor heating installation and repair services for residential applications requiring distributed heat.
Heat Pump Services
Heat pump system installation, maintenance, and repair covering both heating and cooling functions.
Boiler System Maintenance
Ongoing boiler system management as specifically referenced by a long-term residential customer.