Hearn Plumbing, Heating & Air

Hearn Plumbing, Heating & Air serves Madison, Ohio, as a highly regarded HVAC and plumbing contractor backed by 959 client reviews that collectively award the business a 4.9-star rating. The company maintains round-the-clock availability, ensuring residents can request service regardless of the hour or day. This continuous operation addresses the needs of homeowners facing unexpected system failures, particularly during the region?s demanding seasonal transitions. The business operates from Madison and extends service to neighboring communities throughout Lake County, providing plumbing, heating, and cooling solutions to residential properties.

The company distinguishes itself through transparent pricing practices and flexible payment arrangements that accommodate varying household budgets. Customer feedback consistently highlights how technicians take time to outline repair options and explain the work before proceeding, enabling homeowners to make informed decisions about their property systems. The business offers same-day service availability for urgent situations, a practical benefit for residents experiencing sudden heating or cooling equipment failures. Multiple reviewers specifically mention appreciation for the team?s willingness to answer questions without making clients feel inadequate for asking.

Customer narratives reference specific technicians who managed particular situations, including a same-day furnace repair where the team worked until the job was complete. Another reviewer describes a hot water tank repair with customized solutions fitted to their budget, while a separate account details how the business scheduled repairs across multiple visits to accommodate holiday timing constraints. Technicians named in reviews include Nello, Michael, and Brian, each described as knowledgeable, respectful, and focused on education rather than aggressive upselling. One client notes the team confirmed prices before beginning work and cleaned up thoroughly upon finishing.