Thomas & Galbraith Heating, Cooling, Plumbing & Electrical

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About Thomas & Galbraith Heating, Cooling, Plumbing & Electrical
Thomas & Galbraith Heating, Cooling, Plumbing & Electrical serves Mason, Ohio as a comprehensive home systems contractor backed by 1,300 customer reviews averaging a 4.9-star rating. The company maintains 24-hour availability across every day of the week, responding to emergencies whenever they arise. Beyond air conditioning, their scope encompasses furnace services, heat pump installations, boiler systems, ductless mini-split configurations, plumbing repairs, and electrical upgrades including outlet relocation. This multi-trade capability means homeowners can rely on a single team for coordinated updates rather than managing multiple specialists.
The contractor distinguishes itself through financing flexibility and free upfront estimates, removing cost as a barrier to addressing urgent equipment failures. Their indoor air quality offerings include the REME HALO whole-home purification system, targeting allergens and pathogens that standard filtration misses. Service offerings extend to commercial kitchen hood suppression systems, suggesting depth in technical training beyond typical residential contractors. Every truck carries the inventory needed for same-day repairs, avoiding return trips that delay resolution.
Customer experiences illuminate the technician culture. Will Mullins described a complete HVAC replacement completed in seven hours, with the crew handling old unit removal and worksite cleanup without prompting. Kimberly Jones required electrical outlet repositioning after tile work left receptacles inaccessible, and Jeff plus a partner solved the problem at a price she feared would be higher. A two-star review noted a technician arriving without reviewing prior records, highlighting that even respected firms occasionally mismatch technician preparation with customer expectations.
What Customers Say
Four of four detailed reviews mention specific technicians by name, with three awarding five stars citing professionalism and thorough cleanup. The sole two-star review attributes fault to inadequate pre-visit preparation rather than execution quality, noting the technician photographed the replacement equipment but failed to document it on the visit report.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| WednesdayToday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Air Conditioning Repair & Maintenance
Diagnostic services, refrigerant recharging, and preventive tune-ups keeping existing systems operating efficiently.
Furnace Repair & Replacement
Complete furnace repair, new unit installation, and maintenance programs extending equipment service life.
Heat Pump Services
Heat pump installation including ductless mini-split configurations rated for Cincinnati winter cold and summer heat.
Boiler & Heating System Services
Boiler repair, maintenance, and replacement for homes utilizing hydronic heating distributions.
Indoor Air Quality Solutions
Whole-home air purification including REME HALO units and comprehensive filtration upgrades.
Plumbing Repair & Installation
Plumbing fixture repair, pipe replacement, and new installation services complementary to HVAC work.
Electrical Services
Electrical outlet adjustment, circuit upgrades, and safery installations including panel improvements.