Ferrato's Heating and Cooling

Ferrato's Heating and Cooling maintains a perfect 5.0-star rating across 27 verified reviews in Mentor, Ohio. The business operates as a dedicated heating contractor providing residential heating and cooling services throughout the Mentor area. Multiple reviewers confirm the company has served the community for at least 15 years, with one customer referencing their relationship since 2007. The company offers around-the-clock availability, responding to emergency calls seven days per week.

Customer reviews consistently highlight same-day service during heating emergencies. One reviewer described how their furnace failed overnight, and Ferrato's dispatched a technician the same day, completing a quick repair at a reasonable price. Another reviewer noted a next-day appointment when their furnace would not turn on, with the technician performing diagnostic work, replacing the faulty component, and conducting safety checks afterward. The team is described as professional, punctual, and willing to answer questions about system operation.

Several reviewers specifically named team members who handled their jobs. Josh Bain received particular praise for guiding a customer through unit selection and placement decisions, visiting the job site multiple times to ensure everything progressed smoothly. Technicians MikeQ and Will were recognized for their personable approach during a new furnace installation. One reviewer transitioned to Ferrato's after a negative experience with another company and has remained a customer since. The technical staff takes time to explain system operation and answer homeowner questions.