Newair Heating and Cooling

Newair Heating and Cooling maintains a 4.8-star rating across 54 customer reviews in Mentor, Ohio. This volume of feedback signals a well-established operation serving the local community. The company provides round-the-clock heating and cooling services, with same-day availability for urgent situations.

What distinguishes this contractor is their commitment to transparency and diagnostic precision. Multiple reviewers note the technicians arrived within two hours of calling, a critical advantage during Mentor is harsh winters. Customers describe the team as personable and upfront about what they find during inspections, avoiding the vague explanations that frustrate many homeowners.

Barb Jelenic described a same-day furnace repair during five-degree weather when indoor temperatures were falling rapidly, praising the technicians for their knowledge and speed. Kim Zagar highlighted how the crew diagnosed the issue quickly, completed the repair, and verified everything worked correctly before leaving. Mark S acknowledged the fast response and friendly technicians while noting pricing concerns that some reviewers shared.