Sears Appliance Repair

Sears Appliance Repair operates from a Mentor, Ohio location at 7875 Johnnycake Ridge Rd, delivering appliance repair services to homeowners across the greater Mentor area. The business maintains a 4.6-star rating derived from 195 customer reviews, reflecting a substantial volume of service interactions. Operating hours extend from 7 AM to 11 PM daily, covering Monday through Sunday, which provides flexibility for scheduling repairs around work and family commitments. As part of the Sears Home Services network, this contractor accesses manufacturer-specific diagnostic resources and genuine replacement components for a broad range of appliance brands.

What distinguishes this service provider is its integration with the 2-10 Home Buyers Warranty program, which several reviewers confirmed covered repairs completely without out-of-pocket expenses. This warranty partnership allows homeowners with existing coverage to obtain repairs without direct cost negotiations. The extended daily service window also means technicians can respond to urgent breakdowns during early mornings or evening hours when most traditional appliance shops have closed. Reviewers consistently noted the technicians arrived within the promised timeframe, with one customer specifically mentioning a next-day service call after initial contact.

Customer narratives from verified reviews highlight specific technician performances. Neil repaired an oven on the same day he arrived, completing the work efficiently while offering maintenance guidance for future care. Reviewer Kelley Drumm described Neil as one of the better repair technicians they had experienced. Jeffrey K addressed both a water dispenser malfunction and a separate water leak issue, with the reviewer noting full coverage through their 2-10 home warranty. Iljir called ahead when approaching, conducted diagnostic tests on an oven, and explained each step of the repair process to the homeowner.