V & V Appliance Parts Inc

V & V Appliance Parts Inc operates as a dedicated appliance parts supplier serving Mentor and the broader Northeast Ohio region. The business maintains a 4.4-star rating gathered from 52 customer reviews, reflecting consistent service quality. Their storefront provides direct in-person access to parts, distinguishing them from online-only alternatives that dominate the current market. The phone center connects customers with staff members whose combined experience exceeds 120 years, enabling accurate part identification even for older or uncommon appliance models. Operating hours run Monday through Friday from 9 AM to 5 PM allow weekday access for homeowners tackling weekend repair projects.

The business differentiates itself through comprehensive part identification services. Customers can call with a model number and receive matched replacement components without visiting multiple stores or waiting for online orders. The staff provides installation guidance over the phone, walking callers through removal and installation steps for items like thermal fuse kits, dishwasher components, and dryer parts. Their inventory spans multiple appliance categories including washers, dryers, dishwashers, and air conditioning units, reducing the need for specialized vendor searches.

Customer experiences highlight the staff's willingness to assist novice DIYers. One reviewer described saving hundreds of dollars by combining YouTube repair tutorials with parts purchased at V & V, avoiding professional service calls entirely. Another customer noted the phone representative walked them through an installation process step by step when they called back feeling lost. A third reviewer mentioned the team provided a thermal fuse kit for a dryer along with knowledgeable guidance on installation procedures, treating every interaction as if they were valued customers.