Kool-Ease Inc

Heating contractor
3.3(11 reviews)
36 Crawford St, Middletown, OH 45044
Kool-Ease Inc

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About Kool-Ease Inc

Kool-Ease Inc has operated as a heating contractor in Middletown, Ohio since an undisclosed establishment year, maintaining a current rating of 3.3 stars derived from 11 documented client reviews. The company provides residential and light commercial heating system services throughout the greater Middletown metropolitan area and surrounding Butler County communities. Operating hours span Monday through Friday from 8 AM to 4 PM, with weekend availability closed. This contractor focuses primarily on heating equipment repair, replacement installations, and system maintenance for homeowners requiring furnace or heat pump service calls within the region.

The company differentiates itself through experienced technicians who handle large-scale residential heating projects including historic mansion duct routing and complex multi-zone system designs. Several reviewers specifically commend the team's ability to navigate challenging installation scenarios involving older Middletown properties where standard ductwork paths prove difficult. The business maintains relationships with property developers managing multi-unit residential projects in the area, suggesting capacity for coordination beyond simple residential service calls.

Customer experiences reveal named technicians providing distinct service approaches. Marc and his team receive recognition for development project work involving complex specifications. Jeremy Loukinas describes a large mansion installation where the crew successfully routed ductwork through challenging architectural obstacles. Anthony is noted for responsive communication and professional conduct during service calls, with Jim Fritz specifically praising the technician's handling of a heating emergency without unexpected charges. These individual experiences demonstrate variance in service delivery quality that prospects should evaluate when scheduling consultations.

What Customers Say

Four of eight reviewers award five stars, with positive feedback concentrated around technicians Marc, Mark, and Anthony. Negative reviews cite three distinct concerns: unreturned calls lasting over a week, billing for uninstalled parts, and property damage during refrigerant handling. The rating of 3.3 stars reflects polarized customer sentiment split between thorough professionalism and communication or billing failures.

Working Hours

SundayClosed
Monday8 AM–4 PM
Tuesday8 AM–4 PM
Wednesday8 AM–4 PM
Thursday8 AM–4 PM
FridayToday8 AM–4 PM
SaturdayClosed

Services

Furnace Repair & Maintenance

Diagnostic services and repair for residential furnaces, including component replacement and system recalibration.

Heat Pump Installation

New heat pump system installation with sizing recommendations for older Middletown residential properties.

Ductwork Routing

Custom duct routing for challenging layouts, including older homes with limited conventional paths.

Commercial Heating Systems

Heating solutions for multi-unit residential developments and light commercial properties.

System Replacement

Complete heating system replacement including old equipment removal and new unit installation.

Emergency Heating Repair

Response to heating system failures, though review evidence suggests availability may be limited.

Frequently Asked Questions