Rick's Heating & Cooling

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Claim This BusinessAbout Rick's Heating & Cooling
Rick's Heating & Cooling has maintained a presence in Morrow, Ohio since 1986, earning a 4.2-star average across 52 verified homeowner reviews. This three-decade track record places the contractor among the longer-serving independent HVAC shops in the greater Cincinnati region. Their documented service footprint covers Warren, Butler, Hamilton, Clermont, and Clinton counties, with technicians responding to appointment requests in cities including Morrow, Mason, Lebanon, and Fairfield.
What distinguishes Rick's from regional competitors is their dual-fuel heat pump installations, an in-demand specialty for Ohio homeowners seeking winter efficiency without abandoning air conditioning. The company's website references whole-house humidifier and air cleaner pairings, positioning indoor air quality assessment as a standalone consultation rather than an add-on upsell. Their maintenance plan, cited repeatedly in five-star reviews, includes priority scheduling that reviewers describe as resulting in same-day technician arrivals during peak summer demand periods.
Customer stories from Google reviews reveal two recurring themes that prospective callers find useful before dialing. Reviewer Tony Harter described a July 3rd evening AC failure followed by a technician arrival by 9am the following morning, a timeframe that matters when overnight temperatures remain stifling. Separate reviewer Chris torry specifically praised service coordinator communication and the technician's on-site repair explanation, while real estate professional Kelli Roberts named Ron Johnson as her primary technician across three separate homes over nearly twenty years, framing him as a reason for repeat business.
What Customers Say
Four of five detailed reviews mention specific technician interactions by name, with three highlighting emergency or same-day response timelines unique to their situation. Single negative review (1 star) references pricing concerns and a $190 inspection fee, while all positive reviews explicitly cite either diagnostic skill, courteous communication, or both.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair & Maintenance
Diagnostic visits, refrigerant recharge, and seasonal tune-ups covering major residential split systems from all listed manufacturers.
Furnace Installation & Replacement
Gas and oil furnace new installs, including 23-year-old system replacements completed within five days of homeowner approval.
Dual-Fuel Heat Pump Systems
Hybrid heat pump installations offering an alternative to conventional heating for Ohio's fluctuating winter temperatures.
Emergency HVAC Repair
24/7 dispatch coverage with documented same-day arrival timelines during extreme temperature events and holiday weekends.
Indoor Air Quality Assessment
Whole-home air cleaner design, humidity sensor audits, and ventilation recommendations tailored to existing ductwork layouts.
Heat Pump Services
Annual maintenance, variable-speed performance checks, and dual-fuel system conversions for residential applications.