Peterman Brothers Heating Cooling Plumbing

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Claim This BusinessAbout Peterman Brothers Heating Cooling Plumbing
Peterman Brothers Heating Cooling Plumbing serves Mt Vernon and surrounding Ohio communities as a full-spectrum home comfort provider. With 524 verified customer reviews producing a 4.7-star average rating, the company has built a substantial service record in Knox County and beyond. Their team handles heating, cooling, and plumbing needs across residential and light commercial properties, maintaining 24-hour availability throughout the week. Customers interact with technicians bearing names like Zac, Alex, Zach, Andrew, Braxton, Caleb, and Tyler, each one identified specifically in customer feedback for their professionalism and skill.
The company's service model centers on preventive care through a structured upkeep program, where customers enroll for scheduled maintenance rather than calling only when problems arise. Multiple reviewers reference transparent diagnostic processes, with Andrew earning particular praise for thorough inspections that uncovered issues previous contractors had missed. The team provides upfront pricing discussions before work begins, and technicians carry specialized knowledge across multiple system types and brands.
Customer narratives reveal handling of time-sensitive situations, including Zach arriving by 9:00am to replace a water heater despite staffing constraints from a colleague calling in sick. Another reviewer described Zac and Alex as outstanding during a new furnace installation, taking time to educate the homeowner on maintenance procedures. Andrew handled a diagnostic that revealed additional concerns beyond the original service request, while Braxton provided detailed pricing explanations. These named accounts demonstrate direct technician involvement in solving specific system problems.
What Customers Say
All five-star reviewers name a specific technician, Andrew, Zach, Braxton, Zac, or Alex, and mention transparency or thoroughness. The sole one-star review cites response time delays for an emergency no-heat situation, suggesting capacity constraints during peak demand.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Installation & Replacement
Complete new furnace installation with hands-on education on system care and maintenance.
AC Repair & Maintenance
Air conditioning tune-ups, diagnostics, and repair services for all major residential brands.
Plumbing Services
Water heater replacement and general plumbing repair for residential properties.
Preventive Maintenance Program
Scheduled upkeep program designed to keep heating and cooling systems running efficiently.
System Diagnostics
Comprehensive inspections checking all components inside and out for accurate problem identification.