Morris Heating & Cooling

Morris Heating & Cooling maintains a 4.4-star rating across seven customer reviews in Navarre, Ohio. The heating contractor serves residential clients throughout Navarre and the surrounding Stark County area, offering furnace and air conditioning repair, maintenance, and installation services. Reviewers consistently mention the company's responsive scheduling and fair pricing for both routine service calls and emergency repairs.

Multiple long-term customers highlight the company's reliability and customer-first approach. Chris Cross notes two decades of consistent service, describing the team as reliable and friendly. Jonalen Copeland specifically praised the same-day repair of a furnace malfunction, mentioning reasonable rates. Cindy Jett calls out team members Jerry and Becky for their helpful assistance, while other reviewers emphasize fast service and competitive pricing.

The reviews present a mixed customer experience. While six of seven reviewers award five stars for quality workmanship and friendly service, one reviewer (Regina Shipman) reported a significant billing dispute from a 2021 service call. The customer claimed they were charged more than the quoted amount despite using fewer labor hours and less coolant than estimated, and stated they have not received an owed refund. This single negative experience, involving a maintenance manager identified only as 'S', represents a notable contrast to the otherwise positive feedback.