Wallace Heating & Air
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Claim This BusinessAbout Wallace Heating & Air
Wallace Heating & Air has kept homes comfortable across western Ohio and eastern Indiana for more than three and a half decades. Based in New Paris, Ohio, this locally owned contractor serves Preble County, Darke County, and Warren County, Indiana, maintaining a 4.5-star average across 112 customer reviews. The team handles heating equipment, cooling systems, and geothermal installations for both homes and businesses throughout the region.
What distinguishes Wallace Heating & Air is their commitment to same-day emergency response and their work with leading equipment manufacturers. Their Google Guaranteed status signals verified customer satisfaction, and they offer financing options for qualifying homeowners seeking new heating and cooling equipment. From routine seasonal tune-ups to complete system replacements, the crew brings 35 years of hands-on experience to every service call.
Recent reviewers highlight specific technicians who delivered exceptional service. Jason Hall described how Wallace arrived the same day his mother's furnace failed, calling Caleb a very nice guy. Josh Erdosy noted Caleb diagnosed and repaired their furnace within 30 minutes, taking time to explain future troubleshooting steps. Another customer, Scarlett Clemons, praised Corey for going above and beyond to restore her heating system, calling the company professional and reliable.
What Customers Say
Nearly all positive reviews cite prompt same-day service and fair pricing. Four reviewers specifically named technicians Caleb and Corey, describing them as knowledgeable and personable. The one-star reviews focus on billing disputes and wait times for non-emergency calls, contrasting with the majority sentiment praising speed and honesty.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Furnace Repair & Maintenance
Diagnosing and repairing heating systems from all major manufacturers, with seasonal tune-ups available.
Air Conditioning Repair & Maintenance
Keeping cooling systems operating efficiently through filter changes, refrigerant checks, and component repairs.
Geothermal Heat Pump Installation
Installing underground loop systems that transfer heat for more economical long-term climate control.
Generator Sales & Installation
Providing backup power solutions for homes, with financing options for qualifying purchasers.
Commercial HVAC Services
Servicing heating and cooling systems for business properties across the service territory.
Emergency Repair Calls
Available around the clock for urgent heating or cooling failures, including weekends and holidays.