Kelleys Heating & Cooling, Inc.

Kelley's Heating & Cooling serves residential and commercial customers across five counties in Northeast Ohio, including New Philadelphia where the company is headquartered. The business holds a 4.8-star rating from 52 customer reviews, reflecting consistent service quality over decades of operation. All technicians are EPA certified and NATE certified, and the company maintains licensed, bonded, and insured status. The family-owned operation has been serving the region for more than 50 years, with the current ownership group managing the business for the past 25 years.

What distinguishes this contractor is the emphasis on preventative maintenance programs designed to extend equipment life and maximize energy efficiency. Their NATE-certified technicians service all major HVAC brands, and the company offers free estimates along with financing options for larger installations. The website specifically highlights follow-up visits after installations as part of their service commitment, and the team prides itself on prompt project completion and craftsmanship.

Reviewers consistently mention specific technicians who handled their projects. Darin Heavilin noted the team cleaned his outdoor AC unit during a service call without being asked, preferring to repair rather than replace parts when possible. Crystal Staats described receiving a same-day estimate from Dave after requesting a new furnace and AC unit before selling her home, with technicians Erick, John and Kason completing the installation. Another reviewer, Steven Nutt, mentioned David provided professional guidance on unit selection and rerouting for efficiency. Mindy Bechtel has used Kelley's for 30 years, calling them friendly and professional with quality parts.