Moore's Heating and Air Conditioning

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About Moore's Heating and Air Conditioning
With a 5.0-star average drawn from 169 consumer reviews, Moore's Heating and Air Conditioning has earned a reputation for responsive service across Newark and Licking County. The contractor maintains round-the-clock availability, including weekends and holidays, ensuring homeowners can reach live assistance whenever heating or cooling systems fail. This level of accessibility distinguishes them from operations with limited dispatch windows or voicemail-only intake.
The company's service model emphasizes transparent communication and practical solutions. Technicians provide complimentary evaluations for new equipment installations and explain all options without applying sales pressure. Service agreements regularly include warranty coverage, and reviewers frequently note that proposed repairs fall well below estimates received from competing contractors. The business extends flexible payment arrangements subject to credit approval, making major system replacements more accessible for budget-conscious households.
Homeowners who contacted Moore's during critical failures describe consistent experiences of rapid response and effective resolution. On the coldest day of winter, one reviewer reported a same-day furnace replacement after an initial competitor failed to return calls. Another household received same-morning service when their heating ceased overnight, with the technician walk
ing through humidifier programming and testing auxiliary components. A third scenario involved a second-opinion call where the technician identified a repair covered under existing warranty, saving the homeowner from a $14,000 system replacement quoted elsewhere.
What Customers Say
Every reviewer awarded 5 stars, with 4 of 6 reviewers specifically naming technicians Bradey or Brady. Response speed appears as the most recurring theme across comments, followed by fair pricing and problem resolution on the first visit.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Replacement & Installation
Full outdoor and indoor unit installation using properly sized equipment for the home's load calculations.
AC Repair & Maintenance
Diagnostic visits, refrigerant recharging, capacitor replacement, and seasonal tune-up agreements.
Heating System Replacement & Installation
Furnace and boiler installation meeting current efficiency standards for the Licking County climate.
Heating Repair & Maintenance
Ignitor replacements, heat exchanger inspections, and preventative maintenance for winter readiness.
Emergency HVAC Response
Same-day dispatch for system failures regardless of day or hour, with live phone intake.
System Upgrades & Retrofits
Equipment swaps involving newer technology, including compatibility assessments for existing ductwork.
Humidifier Setup & Service
Installation and configuration of whole-home humidifiers, including programming guidance for seasonal adjustments.