Wiese Plumbing-Heating & Drain

Wiese Plumbing-Heating & Drain operates as a plumbing contractor in Norton, Ohio, holding a 2.9-star rating accumulated across 347 customer reviews. The business maintains standard weekday availability from 7:30 AM to 4:30 PM, closed on weekends. Serving the greater Norton area and surrounding communities, the company handles residential plumbing needs including water heater systems, sump pump equipment, leak detection, and drain cleaning services. The review portfolio demonstrates consistent volume across multiple service categories, with recurring customers mentioning the company through home warranty claims as well as out-of-pocket service calls.

The contractor's service model centers on residential plumbing repair and replacement rather than specialized niches or brand partnerships. Without a documented website or explicit manufacturer certifications, the business operates as a traditional plumbing service provider addressing common household plumbing failures. Reviewers frequently mention water heater replacement, sewer line diagnostics, and emergency pump failures as primary service encounters.

Customer experiences at Wiese Plumbing-Heating & Drain reveal a mixed service record. Positive reviews, comprising the majority, highlight professional on-time arrivals, reasonable pricing compared to alternatives, and thorough cleanup after work. Deborah Beidle described a same-day response following an Easter Sunday sump pump failure that left her basement flooded with 18 inches of water, with the crew arriving the next morning to pump the space, replace both pumps, and install a new water heater. Multiple five-star reviewers specifically mentioned the team's informative approach and concern for work quality during service calls. Negative reviews cite failure to complete post-job cleanup, including one instance where old equipment remained on-site for over two months, and a reported misdiagnosis of a sewer line blockage that another contractor resolved in 30 minutes.