Professional Heating Systems Inc

Professional Heating Systems Inc operates as a heating equipment supplier in Orwell, Ohio, serving the tri-state region with outdoor wood furnaces and radiant heat supplies. The business maintains a 4.7-star rating across 41 customer reviews, reflecting consistent service quality. Located at 9605 Route 45 in Orwell, the company operates Monday through Friday from 8 AM to 4:30 PM, with limited Saturday hours from 8 AM to noon during October through December. Their facility stocks one of the largest inventories of outdoor furnaces in the tri-state area, with hundreds of units installed throughout the region.

The company specializes exclusively in Central Boiler outdoor wood furnaces, distinguishing itself as a dedicated dealer rather than a full-service HVAC company handling multiple trades. Their product lineup includes the Classic Edge HDX Outdoor Furnaces, Classic Outdoor Furnaces, Maxim Outdoor Wood Pellet units, firewood log splitters, and insulated underground pipe for radiant heat installations. They also offer Big Green Egg cooking equipment as an additional product line. Financing options are available for both log splitters and wood furnaces, making equipment purchases more accessible for residential customers.

Customer reviews consistently highlight the responsive service provided by team members John and Brenda. Multiple reviewers describe reaching out outside normal business hours and receiving immediate assistance. One customer reported John responded to a text at midnight about a stove that would not stay lit, then followed up by 6 AM the next morning to walk through troubleshooting steps. Another reviewer noted they answered a call after 7 PM when another company had failed to provide service for five months, then trouble-shot the unit to prevent a cold night. A third customer mentioned John helped advise a propane boiler installer on correct procedures, passing on knowledge to help another tradesperson learn.