Edgell Plumbing

Edgell Plumbing operates from Painesville, Ohio, and maintains 24-hour availability across all seven days of the week. The business holds a 4.5-star rating compiled from 22 customer reviews, representing a substantial feedback sample for a local plumbing contractor. Reviewers specifically mention the company serving the Painesville area, with one customer noting the business sits conveniently near their home. The contractor handles hot water tank repairs, drain clearing, and general plumbing diagnostics, responding to both routine service requests and emergency situations that require immediate attention.

Customers who left five-star feedback consistently describe Edgell Plumbing as transparent about pricing and unwilling to engage in excessive charging. One reviewer noted the technician explained exactly what repairs would involve before beginning work, a communication approach that distinguished the service from prior plumbing experiences. The business appears to prioritize same-day response for urgent matters, with at least one customer reporting the team traveled to their location on July 17th to address a hot water tank failure. Several reviewers mention recommending the company to family members, suggesting repeat customer relationships within the local community.

Negative feedback centers on two distinct experiences: a customer reporting a twenty-four-hour delay in receiving a callback after discovering a hot water tank leak on a Sunday evening, and another reviewer describing repairs that failed to resolve their plumbing issue. The first scenario involved multiple phone calls and an unanswered message before the customer ultimately hired an alternative contractor. The second reviewer stated they paid fifteen hundred dollars for work that required a follow-up visit, during which the technician attributed the problem to external factors. These accounts represent the primary points of friction identified across the full review set.