Five Star Plumbing and Heating

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About Five Star Plumbing and Heating
Five Star Plumbing and Heating operates as a plumbing specialist in Parma, Ohio, earning a pristine 5-star rating across 69 client reviews. The company maintains standard weekday availability from 8 AM to 5 PM, Monday through Friday, serving homeowners throughout the Parma metropolitan area and neighboring Cleveland suburbs. Reviewers consistently describe the team as professional, knowledgeable, and transparent about diagnostic findings and pricing before beginning any work. The business has built its reputation on upfront cost estimates and same-day service capability for urgent plumbing matters.
The contractor differentiates itself through transparent pricing practices that several reviewers note resulted in estimates roughly half of what competing companies quoted. This financial clarity combines with a commitment to same-day service arrival, with one reviewer describing how the technician appeared at the start of the promised time window rather than at the end. The business also offers military discounts to active service members, a gesture that reviewers appreciated without prompting. Customer education appears embedded in the service approach, with the technician recommending specific products and preventive measures rather than leaving homeowners without guidance.
Multiple reviewers specifically named Kamran as the technician who handled their plumbing needs, describing scenarios ranging from backed-up kitchen sinks with active leaks to inherited drainage problems in recently purchased older homes. One homeowner noted Kamran arrived the morning after an evening call, diagnosing a clog, replacing old piping, and improving water flow while providing upgrade guidance for future consideration. Another reviewer mentioned Kamran checked concerning drains, recommended Amazon products to prevent recurrence, and left the workspace clean while charging what the homeowner characterized as reasonable.
What Customers Say
All five detailed reviews award 5 stars, with three specifically praising same-day or next-morning arrival. Four reviewers mention pricing transparency, with one noting an estimate half of competing quotes. Two reviews cite Kamran by name, describing him as the primary technician.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| WednesdayToday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Drain Cleaning & Clearing
Removal of clogs and blockages from kitchen sinks, drains, and main sewer lines with improved water flow.
Leak Detection & Repair
Identification and repair of active leaks in piping, including same-day emergency response for urgent situations.
Piping & Fixture Replacement
Replacement of old or damaged piping with updated materials and improved water flow configuration.
Drainage System Service
Diagnosis and resolution of drainage issues, particularly in older homes with inherited plumbing problems.
Preventive Maintenance Advice
Technical guidance and product recommendations to help homeowners prevent future plumbing issues.