The Third Estimate

The Third Estimate operates as a roofing contractor serving Solon, Ohio and surrounding communities with a 4.8-star rating drawn from 1504 customer reviews. The company maintains round-the-clock availability, ensuring homeowners can access professional roof replacement and repair services regardless of scheduling constraints. Reviewers consistently highlight the team's ability to guide customers through complex decisions, with multiple clients noting how thoroughly their questions were addressed throughout projects ranging from full roof replacements to window installations.

Customer feedback reveals a company that prioritizes clear communication and professional execution. Several reviewers specifically mention the sales and project management staff, noting how team members took time to explain details and keep clients informed at each stage. The combination of responsive customer service and skilled installation work appears to be a defining characteristic, with multiple five-star reviews praising both the quality of finished work and the professionalism of the crews who completed it.

Named technicians appear throughout the review history, with customers referencing interactions with specific team members including Mike Naples, who handled sales consultations; Kristin Carver, who managed projects; and installation crews led by Jeff and Eric. One homeowner described how the team addressed underlying wood damage discovered during their roof replacement, turning a potential complication into a satisfactory resolution. Another customer noted their installers arrived during a challenging weather period and completed the work efficiently while maintaining communication throughout the process.