J & M Heating and Cooling

J and M Heating and Cooling serves Somerset, Ohio as an HVAC contractor with a current rating of 1.3 stars drawn from three customer reviews. The business operates around the clock, seven days a week. Previous customers report that the company previously operated under the name Backus Heating and Cooling. Two of three posted reviews describe incomplete installations and challenges obtaining refunds for work that was not finished.

The company maintains continuous availability for service calls, which can prove valuable during Ohio temperature extremes. However, prospective clients should note that no website information was available at the time of this directory entry, and the company does not appear to hold partnerships with major equipment manufacturers or offer specialized service guarantees.

Customer accounts detail specific concerns. One homeowner described a 2017 furnace and AC replacement in which the installed drain line required three corrections, and copper refrigerant lines were left uncapped allowing moisture intrusion. The homeowner hired a separate company to complete the installation and reported never receiving a promised refund. Another review described wiring errors on an outdoor unit that left the system nonfunctional, with the customer is own spouse completing repairs after the installers left. Both reviewers noted communication difficulties and failure to return for promised follow-up work.