Segrest HVAC

Segrest HVAC operates as a family-owned heating and cooling contractor serving Springfield, Clark County, and surrounding Champaign County communities. Jeremy Segrest founded the company and personally handles service calls, bringing over two decades of hands-on experience to every job. The business maintains an A+ rating with the Better Business Bureau and holds state licensing for both residential and light commercial HVAC work. Customer reviews consistently praise the team's responsiveness, with multiple reviewers noting same-day arrival during emergency breakdowns. The company operates seven days per week from 8 AM to 6 PM, accommodating homeowners who cannot wait for Monday-morning appointments when their furnace fails on a freezing Sunday night.

What distinguishes Segrest HVAC from larger regional companies is their inventory-powered approach to service. Jeremy stocks common repair parts on his service truck, avoiding the delays that occur when other contractors must order components and reschedule follow-up visits. This practical inventory strategy appears repeatedly in customer reviews, with one homeowner specifically noting Jeremy had a furnace ignitor in stock when every other Springfield contractor refused same-day service. The company sells and installs Comfortmaker and Goodman equipment backed by 10-year parts warranties and lifetime heat exchanger coverage, offering homeowners predictable long-term operating costs.

Customer stories from reviews reveal the hands-on nature of this operation. Jessica Martin described calling at 8:30 AM during a cold snap and having heat restored by 11:00 AM the same morning. Another reviewer, Eric Gochenouer, noted Jeremy arrived with the specific ignitor part already on his truck during a winter cold snap, avoiding the typical week-long ordering wait. Judy Randall's review emphasized Jeremy's honesty and willingness to go beyond standard repairs, describing him as the best HVAC company she has ever used. These accounts reflect a contractor who answers service calls personally and dispatches trained technicians, often himself, rather than routing jobs through dispatchers.