Staples Plumbing

Staples Plumbing operates as a plumbing contractor in Streetsboro, Ohio, maintaining a digital presence through listings without a dedicated website. The business has accumulated seven customer reviews on file, yielding an aggregate rating of 1.7 stars. This low average reflects deeply divided customer sentiment, with one five-star endorsement contrasting against four one-star complaints and a single two-star evaluation. Reviewers describe receiving services including water treatment system installation, water heater replacement, and general plumbing repairs. The single positive review references the business maintaining an A+ rating with the Better Business Bureau, suggesting formal accreditation that independent consumers can verify. Potential customers in Streetsboro and surrounding Portage County should weigh this BBB reference against the pattern of critical feedback when evaluating whether to initiate service calls.

The available review data provides limited insight into what distinguishes this contractor from competitors in the Streetsboro market. No website content surfaces to document brand partnerships, specialized certifications, unusual service niches, or workmanship guarantees. The absence of digital marketing material means prospective clients cannot review service menus, pricing structures, or technical qualifications through online channels. One reviewer notes the business communicated pricing before commencing work, a practice that some customers value for budget predictability. Without additional documentation, the contractor's differentiating characteristics remain unclear beyond what individual reviewers have voluntarily disclosed.

Customer experiences with Staples Plumbing span a stark spectrum. Mary Laskey described a thorough installation of a water treatment system and water heater replacement, noting the technician demonstrated system controls, performed cleanup leaving the basement cleaner than before, and followed up several days later to ensure satisfaction. She reported the final invoice matched the quoted price exactly with no unexpected charges. Conversely, David K recounted frustration over rain-related scheduling delays, stating the business offered an appointment eight days out after cancelling with one-hour notice. Dennis Tyulkin alleged the contractor failed to follow through on promised contact regarding a non-functional heating system, leaving his household without heat during cold weather. Halli Kline and Scott F offered brief negative assessments without elaboration.