Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessSERVPRO of Toledo has operated as a full-scale property restoration firm serving the greater Toledo metro area and surrounding northwest Ohio communities since establishing its local franchise. The company maintains a 4.8-star rating compiled across 50 verified customer reviews, reflecting consistent performance in water extraction, fire damage remediation, and mold mitigation projects. Serving properties across Lucas County and neighboring communities in the Toledo metropolitan region, the team responds around the clock to emergencies affecting residential homes and commercial facilities.
What distinguishes this contractor from general-purpose renovation companies is their specialization in content restoration and document recovery services, capabilities that go beyond typical water extraction. Their packout and contents restoration program allows homeowners to recover valuable possessions, while document restoration handles water-damaged papers and records. The company maintains 24/7 emergency availability with response times that reviewers consistently praise, ensuring that sudden flooding or fire damage receives immediate professional attention rather than delayed scheduling.
Customer stories reveal a team of technicians who arrive prepared and communicative during stressful situations. Dean, Austin, and Chris earned praise for sending photo identification before arriving at one customer's home, adding a layer of security awareness that customers valued. Nate provided same-day evaluation for a sewer backup situation, then returned the following morning to begin work after paperwork was completed. His crew maintained daily communication through group text updates, keeping homeowners informed throughout a multi-day restoration process. Another reviewer noted the crew washed every dish, glass, and pan during contents processing, demonstrating thoroughness that justified higher pricing.
All eight sampled reviewers awarded five-star ratings, with six specifically naming team members Dean, Austin, Chris, Nate, Jim, Maria, or Jess. Four reviewers emphasize same-day or immediate response times as a defining factor. Pricing appears once as a concern, while seven reviews cite professionalism, communication, or thoroughness as positive attributes.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Emergency extraction, drying, and structural restoration following flooding or pipe bursts.
Smoke odor removal, soot cleanup, and structural restoration after residential fires.
Detection, containment, and removal of mold growth following water intrusion events.
Hazardous waste extraction and sanitization following sewer backups or overflows.
Emergency board-up, roof tarping, and property protection during severe weather events.
Inventory, cleaning, and restoration of salvageable personal belongings removed from damaged structures.
Specialized recovery processing for water-damaged papers, books, and records.
Ductwork cleaning and HVAC system sanitization to improve indoor air quality.