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Claim Your Free PageSturm Heating and Air Conditioning has been serving the Toledo area for years, providing heating and cooling services to residential customers across the region. The company operates out of Toledo and holds itself out as a licensed HVAC contractor in Ohio. Based on available review data, the business maintains a 3.0-star rating from 12 customer reviews. Homeowners in Toledo and surrounding communities have relied on Sturm for system installations, emergency repairs, and routine maintenance. The contractor appears to focus primarily on residential HVAC work, handling both heating systems and cooling equipment for homeowners in the metropolitan area.
Multiple long-term customers specifically recommend calling Carl at Sturm Heating and Air Conditioning, noting his consistent availability and honest approach to service. Several reviewers highlight the company's rapid response capability, with one customer reporting Carl arrived within approximately 30 minutes of the initial call during an urgent situation. The business offers annual check-ups and cleaning services for HVAC systems, along with new system installations. Water heater installation represents another service offering mentioned by repeat customers. The contractor maintains a straightforward service model focused on residential heating and air conditioning needs in the Toledo market.
Customer experiences reveal a mixed picture of service quality. Long-term clients like teri A and Catnip Cat describe Carl as amazing, responsive, and delivering superior quality work at fair prices. Patricia Lehman's review notes Mr. Sturm arrived quickly and repaired her AC unit at an affordable price, appreciating his integrity and professionalism. However, negative reviews raise concerns: Will John reports his system still does not function correctly after full payment, and the company failed to return to address the issue. Michael Hill describes a filter installation with measurement errors requiring homeowner modification. Reginald Smith recounts being hung up on after a straightforward inquiry about dishwasher installation, questioning the company's customer service approach.
Four of eight detailed reviews award 5 stars, with customers specifically praising Carl's rapid 30-minute response time and fair pricing. The other four reviews give 1 star, with recurring complaints about unaddressed installation problems, failed follow-through on warranty service, and poor phone etiquette. Positive reviewers describe the company as honest and reliable, while negative reviewers cite incomplete work and unresponsive service.
Repair of air conditioning units and annual maintenance tune-ups, including system cleaning and diagnostics.
Heating system repairs and troubleshooting for residential furnaces and heat pumps.
Installation of new heating and cooling systems for residential properties.
Yearly preventive maintenance visits including inspection, cleaning, and performance verification.
Installation of water heaters for residential homes, as noted by multiple long-term customers.
Rapid response for urgent heating and cooling issues, reviewers report 30-minute arrival times.