Legacy Heating and Air

Legacy Heating and Air serves Troy, Ohio as a residential HVAC contractor with a 5-star rating across 148 client reviews. The business maintains standard weekday hours from 8 AM to 5:30 PM, with Saturday availability until noon, providing scheduled service appointments for heating and cooling needs throughout the local community. This contractor has earned a reputation for reliability, with multiple reviewers specifically noting punctual arrivals and follow-through on quoted timelines.

Several reviewers describe same-day service responses for urgent situations. One customer mentioned a roof leak affecting their HVAC unit, and Legacy Heating and Air arrived to assess water damage while completing annual maintenance during the same visit. Another reviewer noted the team replaced a failed water heater the morning after the customer discovered no hot water, completing the installation efficiently without unexpected charges. These scenarios demonstrate the contractor's willingness to accommodate time-sensitive homeowner needs.

Customers consistently mention specific team members by name in their reviews. Reviewers describe interactions with technicians including Nolen, Phil, Nick, and Josh, noting professional conduct and clear communication throughout service visits. One reviewer appreciated that a technician changed their furnace filter unprompted during a water heater replacement visit, while another highlighted a technician who took time to explain repair details in understandable terms. These individual experiences contribute to the overall positive assessment reflected in the company's 148 five-star reviews.