Brown's Heating & Cooling

Brown's Heating & Cooling serves Tuscarawas, Ohio, and the surrounding community as an HVAC contractor with nine customer reviews currently reflecting a 3.2-star average rating. The business maintains standard weekday hours from 8 AM to 4:30 PM, Monday through Friday. Multiple recent reviews indicate the company has undergone a name transition, with several customers referencing Brotherhood Heating or Brotherhood HVAC in connection with service requests, suggesting an operational change or rebranding has occurred within the organization.

Customer feedback highlights speed of service as a notable characteristic. One reviewer specifically praised very fast service following what appeared to be a name change to Brotherhood HVAC, while another noted a technician arrived within two days of initial contact to provide an estimate. The same reviewer mentioned the promised one-week timeline for work completion was honored, resulting in a finished installation they described as leaving them very comfortable.

Individual customer experiences reveal mixed outcomes. One reviewer documented a challenging project that extended across multiple months with repeated cancellations and communication gaps, ultimately leaving the job incomplete after their husband told the crew not to return. Conversely, another customer described a straightforward experience where the technician provided an affordable estimate, completed the promised follow-up visit within a week, and finished the work to the customer's satisfaction, describing the company as very reliable and highly recommending their services.