Dale's Heating & Cooling

Dale's Heating & Cooling serves residential customers in Uhrichsville and the surrounding Tuscarawas County area, including clients at Tappan Lake. The business holds a 4.2-star rating compiled from 10 customer reviews, with recent feedback balanced between five-star endorsements and lower scores. Operating from a physical location in Uhrichsville, the company provides heating and cooling services and maintains 24-hour availability Monday through Saturday, with Sunday as the sole closed day. Customers can reach the office directly at (740) 922-2923 to request service.

What distinguishes this contractor emerges most clearly in reviewer accounts describing their service approach. Multiple customers specifically mention same-day response, with at least one call received at 9:00 a.m. resulting in a completed repair by 11:30 the same morning. Reviewers also note that technicians take time to show customers failed components and explain the root cause of mechanical failures, providing educational context rather than simply completing repairs. The combination of rapid turnaround and transparent communication represents a service philosophy several reviewers explicitly praised.

Customer scenarios reveal how the team handles specific situations. One reviewer described reaching out after 5:00 p.m. and receiving a technician visit within an hour, followed by furnace repair shortly afterward. Another recounted the team addressing a furnace failure at a Tappan Lake property during cold weather when the homeowner was in a difficult position. These accounts reflect a willingness to accommodate scheduling constraints and respond to customer urgency.