Franklin Heating Cooling and Refrigeration

Franklin Heating Cooling and Refrigeration operates as a full-service HVAC provider in Westerville and the broader Central Ohio region, delivering heating and cooling solutions to both residential and commercial clients across more than 25 cities. The company holds an Ohio contractor license (#48424) and maintains EPA and NATE certifications, qualifying them to handle refrigeration equipment, PTAC systems, and Dectron products. With 122 verified five-star reviews, this contractor has earned an Angi Super Service Award and maintains an A+ rating from the Better Business Bureau, reflecting consistent customer satisfaction. Their service model emphasizes no-obligation, no-pressure consultations and same-day availability for emergency calls.

What distinguishes Franklin Heating from regional competitors is their breadth of specialized capabilities. As an authorized Lennox dealer, they install and service variable-speed heat pumps, high-efficiency furnaces, and ductless mini-split systems. Their indoor air quality offerings include iWave air purifiers and whole-house humidification systems. Beyond standard HVAC work, they install tankless water heaters, pool dehumidifiers, and permanently-installed whole-house generators. The company also handles commercial refrigeration and gas piping, positioning them as a single-source contractor for facilities requiring integrated mechanical systems.

Customer reviews repeatedly highlight technician Scott, who has handled furnace replacements and AC installations with what reviewers describe as meticulous attention to floor protection and clear system explanations. Technician Carlos has performed same-day heat pump installations during emergency calls. Reviewers note the team addressed complex installation challenges, including modifications required to accommodate unexpected code compliance issues. One reviewer described the technicians returning to resolve a wiring issue at no additional charge, emphasizing the company's commitment to quality workmanship beyond the initial installation.