Uptown Heating and Cooling

With 250 verified reviews averaging a 4.9-star rating, Uptown Heating and Cooling has built a strong service record in Westerville, Ohio. Residents throughout the Columbus metro area turn to this contractor for air conditioning repair, heating system diagnostics, and equipment replacements when systems fail. The company maintains round-the-clock availability, meaning homeowners facing midnight AC failures or early-morning furnace breakdowns can reach a technician any hour.

Several reviewers specifically name Doug as the technician who arrived during crisis situations. During the winter storm event dubbed Snowmageddon 2026, one reviewer describes Doug arriving promptly at their home, diagnosing a heat pump failure in bitter wind chill conditions, and completing repairs using parts carried directly on his service vehicle. Another reviewer recounts an emergency call on the coldest night of the year, resulting in a same-day furnace replacement. A third customer notes Doug's refusal to markup pricing despite documented stories of widespread post-storm price gouging, instead walking them through exactly what the heat pump required.