Westland Heating, Air Conditioning & Plumbing

Westland Heating and Cooling has earned a 4.9-star average across 3,198 reviews from homeowners in Westlake, Ohio, and surrounding neighborhoods including Tremont. The team operates around the clock, every day of the year, so a heating breakdown in the middle of the night never has to wait until morning. Crews arrive in company vehicles wearing uniforms and booties, and they carry drop cloths to protect floors during repairs. Customers describe the experience as seamless from the first phone call through final inspection.

Several reviewers mentioned Westland crews working on sophisticated Variable Refrigerant Flow systems that other contractors turned away. A five-star review from Sean Nugent specifically praised Charlie and his team for their technical knowledge of these advanced systems, calling their professionalism and expertise "to notch." Beyond standard HVAC service, the company handles plumbing repairs and water heater installation, making it a single point of contact for multiple trades in one visit. Customer reviews also highlight competitive pricing and transparent quotes before any work begins.

Technicians Garrett, Christian, and Chad earned individual mentions for going beyond the scope of the original service call. After a power outage knocked out a Westlake homeowner's furnace, Garrett diagnosed a failed motherboard, retrieved the replacement part, and serviced the full unit before leaving. During a separate furnace replacement, Christian spotted an improperly grounded unit from a previous installation and flagged the safety hazard before Chad and Ryan completed the new install. In another case, technicians Jonathan and Alex removed mud dauber nests that had built up inside the ductwork, restoring proper airflow after weeks of poor heating performance.