Campbell Plumbing & Drain Cleaning
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About Campbell Plumbing & Drain Cleaning
Campbell Plumbing & Drain Cleaning holds a 4.6-star rating across 97 reviews in Willoughby, Ohio, where the company has built its reputation since 1985. The company operates with Ohio license #15133 and serves residential and commercial clients across Lake County, Geauga County, and Eastern Cuyahoga County. Their service area spans communities from Mentor and Painesville to Beachwood, Euclid, and Chagrin Falls, bringing licensed, bonded, and insured plumbing expertise to neighborhoods throughout the eastern suburbs. The team emphasizes no job is too small, handling everything from minor faucet repairs to complex water line replacements.
What distinguishes Campbell Plumbing is their combination of advanced diagnostic technology and old-fashioned customer communication. Their website highlights video inspection and pipe locating services, hydro jetting for stubborn clogs, and specialized polybutylene pipe repairs, addressing a common issue in homes built between 1978 and 1995. They offer backflow prevention testing and backhoe services, plus point-of-sale inspection and dye testing for real estate transactions. Customers consistently note that technicians explain issues clearly before starting work, providing cost estimates upfront and delivering repairs the right way rather than taking shortcuts.
Reviewers repeatedly highlight specific technicians who turned stressful situations into positive experiences. One customer described how Scott and his team removed roots from sewage pipes in about 30 minutes, a job another company had quoted at $10,000 and two days to complete. Another reviewer called out Scott for arriving the same day to fix a leaking toilet seal, completing the repair quickly and cleaning up properly. A third customer appreciated that Scott took time to explain everything clearly, noting the honest, hardworking approach that reviewers consistently mention. While one customer noted standard pricing for routine sump pump work, multiple reviews emphasize the company's honesty and commitment to doing jobs correctly.
What Customers Say
Positive reviews cite diagnostic honesty, with one reviewer noting a $10,000 repair was completed for a fraction of that cost. Multiple customers mention clear communication and quality workmanship. One negative review cites pricing concerns for routine maintenance, while the majority praise the company's honesty and reliability.
Working Hours
| Sunday | Open 24 hours |
| MondayToday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Sewer and Drain Cleaning
Clears clogs and blockages from drains and sewer lines using professional equipment for all pipe sizes.
Water Heater Services
Repair and replacement of water heaters, addressing common failures and installing new units.
Sump and Sewage Pumps
Installation, repair, and maintenance of sump pumps and sewage pumps for basement flood prevention.
Video Inspection and Pipe Locating
Camera inspection to diagnose pipe issues and locate underground pipes without excavation.
Hydro Jetting
High-pressure jetting service to clear stubborn blockages and clean pipe interiors thoroughly.
Frozen Pipe Thawing
Emergency service to thaw frozen pipes and prevent bursts during cold weather.
Backflow Prevention
Installation, testing, and repair of backflow preventers to protect water supply contamination.
Polybutylene Pipe Repair
Specialized repair for polybutylene pipes, a common problem material in homes built between 1978-1995.