AC Service Company

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About AC Service Company
AC Service Company has maintained a presence in Yellow Springs for more than five decades, evolving from a family-founded operation into a full-service residential comfort and utility contractor. The company holds current licensing within Ohio and maintains an A rating with the Better Business Bureau. Customer feedback collected across 57 verified reviews reflects a 4.8-star average, with particular praise for response times and diagnostic precision. The business operates around the clock seven days per week, serving Yellow Springs and surrounding Greene County communities including Cedarville, Xenia, and Clifton. This 24-hour availability positions the company as a primary resource for homeowners facing heating or cooling emergencies outside standard business hours.
The contractor differentiates itself through breadth of in-home trades capacity. Rather than limiting services to climate control equipment alone, the company handles mainline water pipe repairs extending from interior walls to municipal street connections, sump pump diagnostics and installations, water heater replacements, and drain system repairs. Reviews reference successful projects involving sewer pipe replacements in homes exceeding 75 years of age, indicating experience with aging infrastructure uncommon among newer market entrants. This multi-trade capability reduces the coordination burden for homeowners who would otherwise engage separate specialists for plumbing and climate systems. Service descriptions also reference water conditioning equipment and bathroom fixture installations, suggesting integrated home infrastructure management rather than narrow HVAC specialization.
Customer narratives consistently identify specific technician interactions that shaped service outcomes. One reviewer recounts Sean arriving at a flooded basement within two hours of the initial call, diagnosing a failed sump pump, retrieving replacement equipment from the main office, and completing installation before water damage spread across flooring. Another review describes Andy responding after standard hours during a hospice situation when the call concerned a vulnerable household member requiring immediate climate relief. A third reviewer credits Tyler with addressing a seized kitchen faucet while providing preventive maintenance guidance to extend fixture lifespan. These scenarios illustrate technician discretion and problem-solving urgency that customer testimonials cite as distinguishing this contractor from alternatives.
What Customers Say
Forty-five of 57 reviewers award five stars, with same-day emergency response mentioned by eleven customers. Technicians Andy, Sean, and Tyler appear by name across multiple reviews, suggesting consistent field teams rather than rotating call schedules. Favorable reviews cite diagnostic transparency and upfront problem explanation, while singular reviews note scheduling delays during peak seasonal periods without documenting unresolved outcomes.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| SaturdayToday | Open 24 hours |
Services
HVAC Installation & Replacement
Certified installation and replacement of central AC and furnace systems, with options for Bryant equipment and financing available for larger projects.
HVAC Maintenance & Repair
Routine tune-ups, seasonal maintenance plans, and emergency repairs to keep heating and cooling systems operating efficiently and reliably.
Plumbing & Drain Services
Comprehensive plumbing work including mainline repairs, sewer line maintenance, leak repair, drain cleaning, and water conditioning solutions.
Water Heater Services
Installation and service for traditional and tankless water heaters to ensure consistent hot water delivery and energy-efficient operation.
Emergency Response
24/7 emergency dispatch for urgent heating, cooling, and plumbing failures with technicians prepared for rapid on-site mitigation and repairs.
Indoor Air Quality & Zoning
Air filtration systems, home zoning, and ductless solutions designed to improve comfort, reduce allergens, and balance temperatures room-by-room.