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Claim This Business360 Heating & Cooling LLC operates as a family-owned HVAC contractor based in Youngstown, Ohio. The business holds a state license and maintains an A+ rating with the Better Business Bureau, reflecting its commitment to professional standards. With 15 customer reviews contributing to a 3.4-star average, the company has built a steady reputation serving residential and light commercial clients throughout the Mahoning Valley. The team handles heating system installations, cooling repairs, and preventive maintenance contracts for homeowners seeking reliable indoor comfort.
What distinguishes 360 Heating & Cooling from larger competitors is their commitment to transparent recommendations. Owner Andy and his technicians take time to explain repair options, presenting both practical fixes and full system replacements so customers understand the full picture before deciding. Reviewers consistently mention receiving options rather than automatic upsells, which builds trust in an industry often criticized for aggressive sales tactics. The company also guarantees their workmanship, returning to address any issues that emerge after installation.
Customer stories reveal the personal attention that defines this shop. When Nathan Fisher's four furnaces failed on Christmas Eve 2023, Andy's team had all four running by the next day, a holiday emergency response that saved residents from a dangerous cold spell. Timothy Reading had been chasing another contractor for two months over a failed AC unit, and Andy resolved the warranty issue and installed a replacement within a week at a fair price. Nicki Caldwell's commercial tankless water heater install included thorough temperature testing and a spotless cleanup, demonstrating the same care businesses receive.
Five of six detailed reviews award 5 stars, with reviewers consistently praising owner Andy's honest communication and fair pricing. Emergency response capabilities surface twice: Christmas Eve furnace restoration and sub-one-week AC replacement. Negative feedback does not appear in sampled reviews, though the overall 3.4-star average across 15 reviews suggests some mixed experiences exist.
New furnace installation, emergency repairs, and holiday service for heating system failures.
AC diagnostics, repair, and full replacement with warranty support for new equipment.
Heat pump system installation with smart thermostat integration and professional setup.
Commercial and residential tankless water heater installation with temperature verification.
Preventive maintenance contracts for ongoing system reliability and efficiency.
Installation and configuration of smart thermostats with full customer orientation.