Assurance Cooling & Heating

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About Assurance Cooling & Heating
Assurance Cooling & Heating maintains a 4.6-star average across 61 customer reviews in Youngstown, Ohio, establishing a strong reputation for residential heating and cooling solutions. The contractor operates six days per week with weekday hours extending from 8 AM to 8 PM and Saturday availability from 9 AM to 5 PM. Homeowners throughout the Youngstown metropolitan area have relied on this team for both routine maintenance and urgent system failures.
Reviewers consistently highlight the team's ability to respond during crisis situations. One customer described how the crew arrived within two hours when competing contractors quoted two-day wait times, resolving a heating failure on the coldest day of winter. Another review detailed how the team diagnosed and repaired a problem that another local company could not identify, completing the work in a single day during extreme heat. The technicians are noted for explaining options without unnecessary charges.
Customer narratives reference specific team members by name. Brandon is described as courteous and efficient by multiple reviewers. Paul, referenced in several emergency scenarios, arranged same-day arrivals and oversaw installations including complete ductwork systems where none previously existed. One reviewer detailed a two-day project that transformed a home without any existing ductwork into a fully functional heating and cooling residence.
What Customers Say
Five-star ratings dominate the review profile, with six of six displayed reviews awarding perfect scores. Emergency response appears in multiple narratives, with same-day arrivals during both extreme heat and cold temperatures. Technicians Paul and Brandon are named across positive reviews, while no negative reviews are present in the available sample.
Working Hours
| Sunday | 9 AM–5 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| SaturdayToday | 9 AM–5 PM |
Services
Furnace Installation
New furnace installation including homes without existing ductwork, completed within two days according to customer reviews.
AC and Cooling System Replacement
Air conditioning replacement and new system installation, with same-day emergency service available during heat waves.
Heat Pump Installation
Heat pump installation for residential heating and cooling needs, mentioned alongside furnace and AC replacements.
Emergency HVAC Repair
Same-day emergency repair services for furnace failures, AC breakdowns, and system malfunctions.
System Diagnosis and Troubleshooting
Diagnostic services identifying problems other contractors could not resolve, with root-cause analysis.
Water Heater Installation
Water heater installation performed alongside furnace replacement in emergency situations.