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Claim This BusinessSERVPRO of Mahoning and North Columbiana Counties operates from Youngstown, Ohio, serving the greater Mahoning Valley region including Boardman, Poland, and Struthers. The franchise maintains 24-hour emergency availability, meaning a technician can respond any time of day or night including weekends and holidays. With 110 verified customer reviews averaging 4.7 stars, this water damage restoration specialist has built a documented track record in the local community.
As a SERVPRO franchise, this operation benefits from national brand infrastructure with standardized training protocols and proprietary cleanup equipment. The company specializes exclusively in water damage mitigation and structural drying rather than diluting expertise across multiple trade services. Their technicians hold certification through the Institute of Inspection, Cleaning and Restoration Certification, ensuring industry-standard remediation procedures are applied to every job.
Customer reviews name specific technicians describing their service approaches. Reviewer Tarel praised Dre and Jake for arriving respectful and knowledgeable, protecting floors during cleanup and completing what another company left behind. Reviewer Focha Williams noted Mike Basham, Trevor and Chase for explaining each step during a toilet flood cleanup and removing multiple flooring layers. However, reviewer Michael Caldwell reported a multi-month project with cracked flooring and incomplete painting, and Jake Wood described never receiving a callback after requesting an estimate.
Among 110 reviews, multiple 5-star reviewers named specific technicians including Andre, David, Cameron, Dre, Jake, Mike Basham, Trevor, and Chase, praising their professionalism and communication. The 1-star reviews cite poor craftsmanship and failure to follow through rather than pricing concerns, contrasting with positive reviews that emphasize diagnostic skill and thorough cleanup work.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
24-hour rapid water removal following pipe bursts, flooding, or appliance failures.
Industrial airflow and drying equipment to remove moisture from walls, floors, and framing.
Antimicrobial application and containment to stop mold growth after water damage.
Carpet cleaning, vinyl flooring removal, baseboard replacement, and subfloor drying.
Personal property cleaning, documentation, and storage during restoration.
Detailed scope writing and photographic evidence for claims processing.