Thorne Plumbing Heating & AC INC.

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About Thorne Plumbing Heating & AC INC.
Thorne Plumbing Heating & AC INC has served Zanesville and the surrounding Ohio communities for decades as a full-service residential and light-commercial contractor. The business holds a 4.4-star rating across 46 customer reviews, reflecting decades of consistent service in plumbing, heating, cooling, and residential electrical work. Operating from 212 Van Horn Avenue in Zanesville, the company provides emergency weekend and after-hours service for urgent calls, distinguishing itself from contractors who limit availability to standard business hours.
As a Lennox Premier Dealer, Thorne offers factory-authorized sales and installation of furnaces, air conditioners, heat pumps, packaged units, and indoor air quality systems. The company also partners with Generac to sell and install home standby generators, performing warranty repairs as a factory-trained authorized dealer. Notably, Thorne is the only CSI Water Treatment Systems dealer in Zanesville, addressing water issues including iron, sulfur, and hard water through specialized filtration equipment. This trio of brand partnerships covers heating, cooling, backup power, and water quality, each a distinct trade requiring separate certification and expertise.
Customer testimonials highlight specific technicians who delivered exceptional service. Reviewer Tracy R. noted that Thorne was the only company to return her call after four others ignored her, arriving same-day to restore heat during an emergency. Reviewer Jared R. described a team that corrected a hidden issue from a previous contractor and cleaned up afterward. Reviewer Sylvia N. named technician Josh, who arrived within two hours, diagnosed and fixed her problem quickly, and assisted with warranty service, demonstrating the responsive, hands-on approach that generated the company's strong rating.
What Customers Say
46 reviews yield a 4.4-star average with 3 of 4 detailed testimonials praising same-day or within-two-hours arrival times; the lone 2-star review cites communication delays rather than technical skill, while positive reviews consistently mention named technicians Pat, Josh, Phillip, Bryan, and Mike.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| Thursday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| SaturdayToday | Closed |
Services
HVAC Repair & Maintenance
Diagnostic services, tune-ups, and repairs for furnaces, air conditioners, and heat pumps from a Lennox Premier Dealer.
Furnace & AC Installation
Sales and professional installation of Lennox furnaces, air conditioners, heat pumps, and packaged units.
Plumbing Repair & Replacement
Full plumbing services including pipe repair, re-routing, fixture installation, and emergency leak response.
Residential Electrical
Electrical work for residential properties including wiring, panel upgrades, and circuit installation.
Home Standby Generators
Generac dealer sales, installation, and factory-authorized warranty repairs for backup power systems.
Water Treatment Systems
CSI Water Treatment dealer offering filtration for iron, sulfur, and hard water issues.
Indoor Air Quality Solutions
Air handlers, comfort controls, and IAQ products including air quality monitoring and filtration.