Pilgrim Heat and Air & Roofing

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About Pilgrim Heat and Air & Roofing
Pilgrim Heat and Air & Roofing operates as an HVAC contractor serving Collinsville, Oklahoma, and nearby communities. The business maintains a 4.9-star rating compiled across 299 customer reviews, reflecting consistent service quality reported by local homeowners. This contractor provides heating and cooling system installation, repair, and maintenance services alongside roofing solutions, addressing both residential and commercial needs within the region.
The company distinguishes itself through extended service hours that accommodate emergency calls, with availability spanning most weekdays from early morning through evening and reduced hours on Sundays. Multiple reviewers specifically mentioned the team's ability to respond quickly to urgent situations, with one customer noting their problem was solved within hours of the initial call. The contractor also handles insurance coordination for major projects, as evidenced by an account of working with an insurance company over eight months to secure a full roof replacement for a homeowner.
Customer accounts consistently highlight technician Lance as a knowledgeable and personable service provider who has maintained systems for clients over multiple years. One reviewer described Lance as explaining system needs thoroughly while keeping customers informed about scheduling delays. Another customer mentioned technician Brett's careful approach during a complete furnace and AC replacement, noting the team kept the home clean and worked with attention to detail. The company has handled emergency breakdowns requiring same-day system replacements, with customers praising the professionalism of the technicians who made what could have been a stressful situation more manageable.
What Customers Say
299 reviewers collectively award this contractor a 4.9-star average, with every displayed review rating 5 stars. Customers frequently cite specific technicians by name, particularly Lance, whose expertise in both AC and heating systems appears across multiple multi-year client relationships. Emergency response and same-day service availability feature prominently in positive feedback.
Working Hours
| Sunday | 12–6 PM |
| Monday | 7 AM–9 PM |
| Tuesday | 7 AM–9 PM |
| Wednesday | 7 AM–9 PM |
| ThursdayToday | 7 AM–9 PM |
| Friday | 7 AM–9 PM |
| Saturday | 8 AM–10 PM |
Services
AC Repair & Maintenance
Diagnostic services, tune-ups, and repair for cooling systems including emergency same-day calls for breakdowns.
Heating System Repair & Maintenance
Furnace repair, heating system maintenance, and emergency replacement services for winter failures.
HVAC Installation & Replacement
Complete new system installations for both AC and heating units, with one reviewer describing a full furnace and AC replacement.
Roofing Services
Roof replacement and repair, including insurance coordination assistance for covered claims.
System Inspections & Diagnostics
Equipment assessment services that reviewers describe as thorough and accompanied by clear explanations.