Waugh's Heat & Air

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About Waugh's Heat & Air
Waugh's Heat & Air serves Grant, Oklahoma, as a heating contractor with a 4.4-star rating drawn from 36 customer reviews. The business operates Monday through Friday from 8 AM to 5 PM, providing HVAC installation and repair services to residential clients throughout the Grant area. Reviewers consistently mention the team's punctuality and professionalism, with multiple customers noting that technicians arrived exactly when scheduled and completed work with minimal disruption to households.
Samantha Davis's review describes a technician who took deliberate time diagnosing her seven-year-old HVAC system rather than recommending expensive new parts, choosing instead to solve the underlying problem. Jennifer Morphis and Philip Routen both mention Cody by name, with Morphis calling him available 24/7 and noting he came way out to rural properties without complaint. Routen's review specifically describes Cody and his crew working through most of a day installing a new system on a farm property, then cleaning up and hauling away all old equipment.
Three reviewers awarded five stars specifically praising the team's diagnostic approach and fair pricing. Mark Harwood noted the company offered several budget-friendly options during his new system installation. Vickie Whisenhunt described consistent timely service over multiple visits. However, two one-star reviews raise concerns: Clayton felt charged $310 for refrigerant without resolving his AC freezing issue, and Melissa Waterman reported a near-miss with a van backing up while she and her child were in the vehicle.
What Customers Say
Five of eight reviewers awarded five stars, with three of those specifically naming technicians Cody or describing personalized service. The two one-star reviews cite billing disputes and a driving safety incident rather than technical competence.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
HVAC Installation
Complete new heating and cooling system installation for residential properties, including rural homes and farms.
HVAC Repair
Diagnostic and repair services for heating and cooling systems, with technicians taking time to identify root causes.
System Maintenance
Regular maintenance visits described by repeat customers as timely and thorough.
Emergency Service
24/7 availability mentioned specifically for urgent HVAC needs, including same-day response.
Warranty Support
Warranty claims handled quickly with minimal disruption to homeowners, per multiple reviews.