Bob's Appliance Service

Bob's Appliance Service operates as an appliance repair provider in Norman, Oklahoma, delivering repair solutions for household equipment including washers, dryers, and refrigerators. The business maintains a 4.3-star rating drawn from 43 customer reviews, with service hours spanning Monday through Friday from 8 AM to 5 PM. Technicians respond to service requests throughout the Norman metropolitan area, arriving at appointments as scheduled and completing most repairs within a single visit. The company does not hold itself out as a licensed HVAC contractor, focusing instead on appliance-level diagnostics and component replacement rather than system-wide heating and cooling installations.

Positive reviews highlight the company's capacity to resolve problems that homeowners had experienced for years, with one reviewer noting that a technician fixed an ongoing dryer issue during the same appointment where unrelated baffles were reattached. Technicians maintain parts inventories on service vehicles, enabling same-visit repairs for common component failures including drum rollers, belts, and mechanical sensors. The business emphasizes diagnostic accuracy, identifying the specific failing component rather than recommending full equipment replacement when repair remains feasible.

Customer feedback references specific technicians by name, with Mike appearing across multiple positive reviews as the primary service provider. One reviewer described Mike diagnosing a squealing 2012 Kenmore dryer in under an hour, replacing front drum rollers while servicing rear rollers and cleaning the entire assembly. The technician and a helper left the utility room as clean or cleaner than when they arrived. Negative reviews cite instances where customers felt pressured to replace equipment rather than repair it, with two reviewers noting they were advised to purchase new appliances despite later discovering the original equipment remained functional after addressing separate plumbing or mechanical issues.