Bob Usry & Sons Inc
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About Bob Usry & Sons Inc
Bob Usry & Sons Inc is a Norman-based plumbing contractor holding a 3.7-star average across 42 Google reviews. The company has operated continuously since 1973, making it one of the longest-serving plumbing businesses in the Oklahoma City metro area. Beyond Norman proper, their service area extends throughout central Oklahoma, handling both residential homes and commercial properties. The firm is fully licensed, bonded, and carries an A+ rating from the Better Business Bureau dating back to 2012. Operating hours run Monday through Friday from 8 AM to 5 PM, with emergency availability for urgent situations.
What distinguishes this contractor is their investment in diagnostic technology and specialized equipment. Their HydroJet system powers through stubborn drain clogs that traditional snaking cannot reach, and they deploy in-line camera inspection to visually diagnose sewer line issues without exploratory digging. For water heaters, they service and install gas, electric, and tankless units, offering homeowners multiple efficiency options. Their gas line work adheres to code requirements using proper materials, a detail explicitly noted on their website. The company backs every job with a 100% satisfaction guarantee, a public commitment that appears in multiple website sections.
Customer reviews name specific technicians who handled their situations. Erin received praise for providing a same-day estimate with clear pricing and completing the work professionally. One reviewer described a slab leak repair where the team delivered quality work at an exceptional price, creating what they called a winning outcome. Another detailed a kitchen sink clog that persisted for a month after another company made two unsuccessful visits; Bob Usry & Sons resolved it in a single call. However, two reviewers noted concerns: one cited a $700+ invoice for minimal time that did not resolve the underlying issue, while another felt charged $457 for a 30-minute valve installation represented significant overcharging.
What Customers Say
Positive reviews frequently mention same-day service, professional technicians like Erin, and fair pricing on complex repairs. Two of four detailed negative reviews specifically cite pricing concerns, describing bills that exceeded expectations for the time spent on-site.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Water Heater Repair & Replacement
Service for gas, electric, and tankless water heaters including new installations and diagnostics.
Drain Cleaning & Sewer Stoppages
HydroJet power jetting clears tough clogs; sewer stoppage removal for residential and commercial properties.
Sewer Line Repair & Camera Inspection
In-line camera diagnostics locate problems precisely; repair and replacement services available.
Water & Gas Leak Detection
Detection services including slab leaks; prevents small leaks from becoming major water damage.
Gas Line Installation & Repair
Safe, code-compliant gas line work using correct materials and proper installation procedures.
Tankless Water Heater Systems
Sizing and installation of tankless units for endless hot water supply in homes and businesses.
Toilet & Plumbing Fixture Service
Repair, replacement, and installation of toilets, faucets, sinks, and kitchen/bath fixtures.
Emergency Plumbing
Urgent response for burst pipes, major leaks, and after-hours plumbing emergencies.