Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair serves Norman, Oklahoma with a 4.5-star rating drawn from 142 customer reviews. The business operates from its location on West Main Street and maintains extended service hours from 6 AM to 10 PM daily, including weekends. As part of the Sears Home Services network, the company provides appliance repair solutions for residents throughout the Norman area and surrounding communities. Homeowners can reach the team by calling the Norman office directly to schedule service calls.
The company distinguishes itself through its weekday and weekend availability, operating seven days a week with consistent hours that accommodate busy schedules. As a Sears-branded service location, the business draws on parts procurement and logistics support from the larger Sears network. The extended morning-to-evening window gives Norman residents flexibility in scheduling appointments without taking time off work.
Customer reviews highlight specific technician experiences that demonstrate the service quality some homeowners receive. Matt Randall described Leonard as professional and knowledgeable, noting he quickly diagnosed an issue, explained the repair process in simple terms, and had the appliance fixed faster than expected while also providing maintenance tips. Anita Bailey praised a technician who arrived on time, worked quietly, and left the worksite clean, also communicating clearly about part acquisition timelines. However, mixed reviews reveal that scheduling and communication inconsistencies have frustrated some customers, with multiple reschedules and difficulty reaching live support.
What Customers Say
5 of 6 named reviewers awarded 5-star ratings, with technicians Leonard, James, and Gabriel receiving specific praise for professionalism and clear communication. The single 1-star and 2-star reviews cite scheduling delays and customer service contact issues rather than repair quality.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |