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About Citywide Refrigeration
Citywide Refrigeration operates as a licensed HVAC contractor serving Oklahoma City and surrounding metro area communities with a perfect 5.0-star rating drawn from 23 verified customer reviews. Founded and locally operated by Dennis and Brenda, this family-owned business has built its reputation on transparent pricing, swift service turnarounds, and meticulous installation work. Residents across the OKC metro, including those in Edmond, Norman, and Moore, have relied on Citywide Refrigeration for both routine maintenance and complete system replacements since the company began serving the region.
What distinguishes Citywide Refrigeration from other area contractors is their commitment to long-term client relationships rather than aggressive upselling. The company specializes in American Standard equipment installations and offers a veterans discount as a token of appreciation for military service. Their bids consistently include longer labor warranties than competing proposals, and owner Dennis personally assists clients with navigating third-party warranty claims, including successfully helping one homeowner recover full equipment and installation costs through a reimbursement claim. This hands-on approach extends to post-installation support, with follow-up consultations available weeks after project completion.
Customer narratives from the reviews reveal the practical impact of this service philosophy. When Vicki Seher needed a new system, the team delivered a written estimate before leaving her home on the same day and completed full installation within one week. Tom Elder noted that Dennis diagnosed the root cause of his failed unit, a detail previous contractors had missed, and guided him through a claim that reimbursed the entire replacement cost within 60 days. Multiple reviewers mention Brandon Long having service performed across several units in his home, with pricing consistently beating other bids he obtained. These experiences illustrate why 23 separate customers awarded perfect ratings.
What Customers Say
Twenty-three reviewers collectively award a perfect 5-star rating, with Dennis and Brenda explicitly named as the owning team in multiple accounts. Four reviewers specifically praise the company's competitive pricing compared to alternative bids, while three mention post-installation follow-up support as a differentiating practice. No critical reviews appear in the available sample, with all feedback emphasizing professional knowledge and fair cost.
Services
New HVAC System Installation
Complete heating and cooling system replacement using American Standard equipment with extended labor warranties.
AC Repair & Maintenance
Diagnostic services and repairs for aging systems, including 10-year-old units per customer accounts.
Heating System Service
Furnace and heat pump installation and repair for Oklahoma City's seasonal temperature requirements.
Equipment Replacement Consultation
Helping homeowners select appropriate system specs and navigating manufacturer warranty claims.
Veterans Discount Program
Special pricing offered to military veterans as a company-sponsored appreciation benefit.